Shipping Information
Shipping Instructions for Inkjets, Toner/Laser Cartridges, Digital Cameras, GPS Devices, iPods, Laptops & Cell Phones
1. PRINT or request prepaid shipping labels
*Please verify shipping labels have our new address: 100 W. 18th Ave.
2. PACK according to shipping instructions below
3. SHIP by giving packages to your UPS Ground driver or take to a UPS drop location
1. To print shipping labels; sign in to Your Account, click on the "Print Shipping Labels" link and fill in the information requested. If you need your account information sent to you, please email grf@oprausa.com or call 866-473-8446. Printing your own labels helps decrease costs, increases buyback pricing and is convenient for you!
Labels may also be requested through the Order Supplies link. These will be mailed within 10-14 business days.
2. Packing Requirements; when shipping inkjets, toner/laser cartridges, iPods, laptops and cell phones you MUST protect them by wrapping the items in newspaper or other packing materials. Laptops MUST be wrapped in bubblewrap or similar material for protection.
PLEASE DO NOT SEND TONERS THAT ARE NOT ON OUR LIST (Price lists). All phones, inks, digital cameras, GPS's and iPods may be sent in for recycling. All items may be packed in the boxes together and is encouraged to decrease shipping costs. Any box may be used for shipping, but boxes can be ordered through our supply orders link.
TONER/LASER CARTRIDGES & INKJET CARTRIDGES:
Place a MINIMUM of 20 inkjets or 8-10 toner cartridges in a box and protect them by wrapping them in newspaper. Please fill empty spaces with extra packing material such as scrunched newspaper. It is important that there are no empty spaces in the boxes to decrease breakage in shipping. You MUST take toners out of their original boxes before packing to increase quantities per box.
CELL PHONES, DIGITAL CAMERAS, GPS & IPODS:
Place 10 or more cell phones, digital cameras, GPS or iPods in a box. It is OK to pack these items in the same box as cartridges. Please fill voids with extra packing materials such as scrunched newspaper. It is important that there is not empty space in the boxes to decrease breakage in shipping. Please do not include accessories--no cases, chargers, holders, etc.
LAPTOPS:
Please place at least 3 laptops in a box, or combine in a box with the minimum number of other items. Laptops MUST be wrapped in bubblewrap or some other material that will fully protect them during shipping. Remember, items that arrive broken do not benefit either our company or your organization. Laptops must either include their power cord or have enough charge to power-up for testing. Hard drives must be included, and will be wiped upon arrival.
3. Shipping; include a completed packing slip, tape boxes shut, write name and vendor # on outside and hand off to your UPS carrier or take to a UPS drop off location. If boxes are heavy or not very sturdy, please reinforce box edges with tape to avoid tearing in shipping. Please copy the tracking number for each box for verification purposes and write it on your copy of the packing list. You can use this to verify that boxes arrived to our warehouse and is the only piece of information that can help us track down lost boxes.
Printable Shipping Instructions
QUESTIONS? CALL 1-866-473-8446